Refund policy

No Returns or Exchanges

All sales are final. Due to the nature of our products, we do not accept returns or exchanges once an order has been placed.

Please review your order carefully before completing your purchase, including the item, quantity, size, and shipping information.

Condition of Items
Light wear, minor imperfections, or signs of normal handling are not considered defects and are not eligible for a return, exchange, or replacement.

Damaged or Incorrect Orders
If your order arrives significantly damaged, defective, or you received the wrong item, please contact us within 7 days of delivery with your order number and photos of the item and packaging. We’ll review the issue and, when appropriate, work with you to provide a replacement or other suitable resolution.

We are not responsible for packages that are lost, stolen, or delivered to an incorrect address provided by the customer at checkout.

By placing an order through the shop, you acknowledge and agree to this No Returns or Exchanges Policy.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at arielleblackthorne@gmail.com.